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The direct support workforce and COVID-19: what we know and what we need to do


Nov 10, 2021 10:45 AM

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Megan Sanders
Education Program Specialist @Institute on Community Integration, University of Minnesota
Megan Sanders will be presenting during this session. She provides training and technical assistance to address workforce challenges for direct support professionals (DSPs). As an experienced DSP and frontline supervisor, she is driven to improve the retention of DSPs and FLSs. She is passionate about the intersection of research and practice, program evaluation, and person-centered practices and supported decision-making. Megan earned a Master's in Social Work and a Master's in Public Policy from the University of Minnesota. Prior to joining the staff of ICI, she was a Graduate Research Assistant, providing support for the Disability Policy and Services certificate.
Claire Benway
Education Specialist II, MA, PCT Mentor Trainer @Institute on Community Integration, University of Minnesota
Claire will be a panelist during this session. Claire provides technical assistance, training and development support within the direct support profession. She works on state and federal projects focusing on improving community services for children and adults with intellectual and developmental disabilities. Her current projects involve training, technical assistance and state policy development in person centered thinking/planning, direct support workforce development and community living. She authors content and provides quality assurance for on-line curricula in DirectCourse. Claire is a certified Person Centered Thinking 2 Day Mentor Trainer and holds a Masters in Theatre Education from Emerson College in Boston Massachusetts.
Olivia Sullivan
Sr. Health Systems Representative @Elsevier, publishers of DirectCourse Online Training
Olivia will be a panelist during this session. Olivia consults with providers and disability service systems that seek community-inclusive, person-centered culture change in their workforce competencies, mindsets and service outcomes, specifically in the community-based fields of Direct Support for the I/DD population, Home Care for Self-Directing Older Adults and Adults with Physical Disabilities, Competitive/Integrated Employment, Community Mental Health Services and Person Centered Counseling. DirectCourse is a competency-based, portfolio of online learning curriculum that addresses the evolving training needs in these above sectors....founded by University of Minnesota's Institute on Community Integration and now includes curricula developed by U-Mass Boston Institute on Community Inclusion, University of California-San Francisco and Temple University.