Elsevier

What's new in Zoom?

You can read all about the latest features in the Zoom Release Notes on the Zoom website.

Please Note: Some features described in the Release Notes may not be available at Elsevier, or exactly as described. If you would like more information, please contact the TechDesk.


How do I update Zoom?

On Windows, you need to check for updates manually via the Zoom app. We encourage you to do this regularly, so the latest features and fixes are always available to you. For more information, see How to update to the latest version of Zoom on Windows on the TechDesk portal.

On Mac, Zoom checks for updates automatically, once a week. You don't need to update Zoom yourself.


What Zoom Rooms are available in my office?

For details of all the Zoom Rooms in your office, see Zoom Rooms on Non Solus.

 


 

Full Mobile Support

With your mobile, you can:

  • Quickly join a Zoom meeting
  • Share your screen and collaborate
  • Use Safe Driving Mode or Apple CarPlay on iPhone

 


 

 


 

Contact the TechDesk

If you're an Elsevier employee, and you need some help with Zoom, please visit the TechDesk portal, where you can chat to an agent or raise a ticket.

You can also reach the TechDesk on the following numbers:

UK: +44 1865 844 705
NL: +31 20 485 2233
US: +1 937 865 7199
US (toll free): +1 800 544 6557
Singapore: +65 63490188